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Job ID1804
Job TitleBusiness Analyst Salesforce
Permanent/Contract Contract
Travel (%)0
Date Posted 9/11/2019
State/Province ON
Job Description A bank in Downtown Toronto is seeking a Business Analysts for a year contract. The Global Wealth Management group - RTB CRM is seeking an Intermediate Salesforce Developers to assist with residual enhancements for the Total Wealth 360 project, where they are combining multiple business lines in Wealth, into 1 Salesforce Platform. • The successful candidates will have the opportunity to join a collaborative team environment that will be impacting multiple organizational lines within the Bank. Using various techniques and methodologies with Salesforce, the successful candidate will be exposed to new technology in an enterprise environment. Typical Day in Role • Works with key stakeholders within all business functions to align technology solutions with business strategies • Gathers requirements from business units and translates those to programmers and developers • Reading and writing SQL Queries • Prepares cost-benefit and return-on-investment analyses to aid in decisions on system implementation • Demonstrates an informed knowledge of business functions to resolve problems and capitalize on improvement opportunities • Supports one or more highly complex business processes • Works on multiple projects as a project team member • Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs
Job Requirements Must Have Skills: 1) 4 + years Salesforce Configuration 2) 4 + years reading and writing SQL Queries 3) 4 + years’ experience working through Agile projects throughout the SDLC cycle 4) Good, clear communication skills (9 or 10): able to collaborate with multiple lines of business following an Agile methodology through the SDLC cycle - The hiring manager is looking for someone who is collaborative and is excited to work with multiple lines of business - The BA is expected to be client facing and have excellent communication skills Nice-To-Have Skills: - Experience with Talend is a plus - Financial exp. within Service Cloud units is a plus Degrees or certifications: • Bachelor's degree in a technical field such as computer science, computer engineering or related field required
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