| Job Description |
A Major Canadian Bank is seeking a Senior Storage Administrator. The successful candidate is responsible for administration and maintenance of the different aspects of Storage Area Network (SAN) infrastructure in a 24 x 7 production environment. This includes provisioning, managing, troubleshooting and monitoring of fiber channel switches and storage subsystems. The incumbent is also expected to provide technical assistance to users, be on primary pager rotation, be involved in systems capacity planning and recommendation of solutions to overcome resource constraints, administer systems level software installation and updates.
Accountabilities
1. Resolution and Prevention of Problems
• Presented with system level and application problems on mission critical systems requiring immediate resolution, thus ensuring systems are operational according to agreed upon service level agreements and that they have a high degree of integrity and reliability. Often, resolution determination requires interaction with service vendors. Considerable effort is placed into determining, developing and delivering procedures to protect production environment from unplanned outages.
2. Provide Technical Assistance to Users
• Establishes system scope and objectives. Develops practical manual or automated procedures to solve complex problems. Prepares detailed specifications for programs, analyse and revises existing system logic deficiencies, oversees all phases of the technical system design and will advice, check and direct systems programs onto the correct technical system design.
3. Systems Administration and New Projects
• Perform system administration tasks associated with environment of specialisation for the development, UAT and production environment as well supporting production code implementation. Provide training on specific environment to Operations, Network and Development Departments as required. New projects could include applications such as central back up for applications and databases, application monitoring tools or high-speed restoration software.
4. Control Access, Ensure Security and Contingency Planning
• Ongoing customisation and maintenance of system access facilities to ensure and enforce strict security of financial environment. Plan, implement and test contingency plans for various hardware and software environments.
5. System Monitoring and Updates
• During the course of the year, applications are monitored and statistical information regarding resource usage is compiled. Recommendations are put forward to management for capacity planning and system upgrades where resource constraints are identified to ensure that a reliable production environment is maintained.
6. User Group Involvement
• Participate in user groups to gain information on other user´s project successes and/or failures. Required to keep up to date with technological breakthroughs and trends in field of specialization.
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| Job Requirements |
• 4+ years experience working with SAN technology
• Experience in support and administration of HDS (Hitachi Data Systems) enterprise and modular arrays.
• Experience in support and administration of Brocade enterprise and modular fiber-channel switches. Certification is a plus
• Working knowledge of SAN management software, experience with Hitachi Command Suite preferred
• Working knowledge of SAN monitoring tools. experience with Hitachi Tuning Manager and Brocade Network Advisor preferred.
• Must have good experience with Solaris, Linux and Windows Operating Systems administration
• Must have good working experience with Symantec Foundation Suite and Oracle ZFS, familarity with multipathing software required
• Must have good working knowledge of Fiber Channel protocol and switch technology
• Must have good working knowledge of RAID technology and different disk drive types
• Experience working in a large, enterprise environment with 100+ servers
• Experience with problem solving, trouble shooting analysis.
• Works well under pressure and time constraints and can prioritize competing tasks appropriately.
• Willingness to work overtime and provide on-call support as required.
• Scripting capabilities is a plus
• Able to handle 2nd level calls
• The candidate must have excellent communication and service skills
EDUCATION AND ACCREDITATIONS:
• A degree in computer science or a related designation with more than 3 years practical experience is desired.
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